Wordans Reviews

Based on 40 customer reviews and online research, wordans.com has a consumer rating of 4.7 out of 5 stars, indicating that most customers are very satisfied with Wordans.

4.7 / 5.0

40 Reviews

5 Stars(35)

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4 Stars(2)

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3 Stars(1)

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2 Stars(0)

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1 Star(2)

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How would you rate Wordans?

Customer Reviews (40)

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Noelle Watkins
Posted on 02/18/2021
Charlie from customer service was so…

Charlie from customer service was so quick and kind when I emailed about an issue I had. He was very happy to help and I really appreciated it! Makes me happy to shop at wordand!

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Diane Jennings
Posted on 02/15/2021
I have enjoyed Gildan products for…

I have enjoyed Gildan products for their quality, colour choices and prices. My recent order did not meet the quality standards I am used to, for example a couple of T shirts had uneven shoulders. After writing to the customer service desk I received a prompt response. Charlie responded and issued me a return label within two days. Great service. Thank you.

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Cathy Mccoy
Posted on 02/15/2021
Excellent customer service

Charlie helped resolve any problems i had and was extremely friendly and quick with response. This company definitely passed my expectations.

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Jean Harrison
Posted on 01/31/2021
Never received package and unresolved still after 8 months!

I am a team manager of a softball team 16 to 18u, and very respected in the softball community as well as the high schools where I coached at, I was very excited to try wardens and happy with their prices in all the other coaches wanted to know how went as well because we're all looking for a change. They have very great prices and at the beginning I had wonderful customer service however it has been 8 months now and I have not received my team jerseys which is when covid started so I gave an extra time and everything I reached out to customer service email phone numbers anything possible. I have three cameras surrounding my house plus a ring doorbell and on the date that they state was shipped there was absolutely no package left I also checked on next door neighbor app just to verify that nobody else received it. After having to explain this to 20 plus parents we had to come up with the money again and go to a local sporting store and get our jerseys for the season which was a lot more money not to mention we were out the money that we spent on ordering jerseys on this website that was never received. I will say they did offer us a gift card in the amount of what was spent however unfortunately with the team that does this no good because number one we are at 18u team we do not need any more jerseys or any more softball stuff for that matter and number two it's pretty hard to split up a gift card amongst the players parents! I am waiting on a reply I really hope that they do what is RIGHT I have been more than patient. If they do it's right I would gladly give a good review as well as do the same for the softball community / baseball because we are always looking for a good honest reliable company that does what's right.

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Manuel Williams
Posted on 01/07/2021
Email help is quicker than expected.

Mig helped me change the address number after I incorrectly entered it. After unsuccessfully reaching their help line by calling. I reluctantly tried the email help. Mig was surprisingly prompt in the response and successfully changed the address. Plus I got the work shirts I needed for half the price of Amazon. Thank you.

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Jessica Howell
Posted on 01/06/2021
Excellent service from Kay Mig

I emailed and within 10-15 minutes, I got a phone call from Kay Mig. That was quick. I'm a first time customer and I had a few questions. She was patient and very helpful. I'm glad I found your company. I love the free shipping at $69.

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Carolyn Mitchell
Posted on 01/05/2021
Great customer service

The items were great! I was missing one item but Mig helped me out in no time! Super helpful! Will definitely buy more items in the future :)

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Rodney Carpenter
Posted on 12/31/2020
We ordered a bulk order and messed up…

We ordered a bulk order and messed up the shipping address and we emailed customer service right away... and Mig was right there with a quick response and changed it for us instantly!!! Thank you Mig for saving the day!!!

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Rick Black
Posted on 12/20/2020
The products are amazing!

The products are amazing. Customer service is exceptional! I would highly recommend Wordans to everyone. Judy Prescott Marshall, American Novelist.

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Tamara Murphy
Posted on 12/08/2020
Taking care of y'all!

Got a phone call from Adiel today as I had some items in my cart & he was just checking in to see if I needed any help. Had a great conversation with him & he was super friendly. I tell you, Texas is definitely missing Adiel today :) Great Job!

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Natalie James
Posted on 11/23/2020
Great Products! Great customer service!

The items I received were very good quality. Customer service was amazing. I had a problem with one of my items and Mig helped me resolve this issue very fast! She was super kind.

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Tim Simmmons
Posted on 11/23/2020
Dear Wordans Team

Dear Wordans Team
I want to congratulate you for the fantastic customer service provided, specially to Kate Mig.
Cheers!

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Wordans Questions & Answers

Neil Hernandez

Posted on 01/30/2019

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It is a SCAM company. Accepts payment never delivers. They steal from customers.

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